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The Secretariat of Management and Digital Government (SGGD), created in 2023, is responsible for the digital transformation of public services in the State of São Paulo.
This Secretariat coordinates areas such as procurement, human resources management, assets, and public records management.
The objective is to streamline and reduce bureaucracy in government, making services more accessible and transparent for citizens and public servants.
The Government of the State of São Paulo is undergoing a profound digital transformation, led by the Secretariat of Management and Digital Government (SGGD), focusing on improving public services and optimizing resources.
This digitization aims to expand citizens' access to digital services, making public management more efficient and transparent.
Since the beginning of this process, the SGGD has already achieved significant results. The digitization of processes has generated significant savings, reducing costs and bureaucracy. Since the beginning of this process, the SGGD has already achieved significant results. The digitization of processes has generated significant savings, reducing costs and bureaucracy.
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R$724M
Saved by digitizing paper sheets
US$205.2M
Invested in the government's digitalization process
R$4,2M
Estimated savings from reduced travel and in-person appointments
+2,912
Of accesses to Gov.br in November, made by 675.9 thousand users
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In recent years, Brazil has become a global benchmark in citizen service digitalization, ranking as the second most digital public administration in the world. This progress has brought new challenges, particularly at the state level.
This initiative empowered agencies to operate more dynamically and transparently, fostering an administration that quickly adapts to citizen demands.
With the centralization and standardization of information, the CMS has become an essential tool for a more agile and connected reality.
In São Paulo, the Secretariat of Management and Digital Government (SGGD) has committed to modernizing digital content management to ensure more efficient and accessible services.
The SGGD's mission was clear: to transform how digital content is managed in the State of São Paulo, empowering agencies and facilitating efficient and integrated information management.
Facilitate the creation, editing, and organization of large volumes of online content with an intuitive platform. Ensure the platform is accessible to administrators without technical knowledge. Grant agencies autonomy to manage their pages independently. Standardize government portals, promoting visual consistency and accessibility. Transform the websites of all agencies and their subpages within 12 months, maintaining efficiency and quality.
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In partnership with HCL's Digital Experience (DX) platform, Almaviva Solutions implemented an innovative CMS for the State of São Paulo, simplifying the creation and management of online content. The solution standardizes portals, optimizes workflows, and reinforces the Government's visual identity, ensuring security and easy access to information.
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The adoption of the Content Management System (CMS) revolutionized public management in the São Paulo State Government.
This initiative empowered the secretariats to operate in a more dynamic and transparent way, promoting an administration that quickly adapts to citizens' needs.
By centralizing and standardizing information, the CMS became an essential tool for a more agile and connected reality.
80% reduction in website creation time: Development became more agile, making the process much more efficient.
35% increase in page views: The growth in views reflects the increased engagement of citizens with the content.
Secretariat autonomy: Ability to create and manage their own pages independently, promoting agile updates.
Visual standardization: The visual identity was unified, ensuring a cohesive presentation that respects the particularities of each secretariat.
Increased transparency: The platform fosters clear and accessible communication, increasing the reliability of government actions.
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